B2B conversational sales and marketing solution Qualified raises $95M from investors including Salesforce. Qualified competitors are Drift and Intercom.

Qualified, a conversational sales and marketing platform, has raised $95M in a Series C. The round drew participation from Salesforce Ventures, Norwest Venture Partners, Sapphire Ventures, and Tiger Global Management, among others.

How’s the company performing?

• California-based Qualified enables revenue teams that use Salesforce to gain insight into buyer intent and initiate real-time sales conversations.
• The company’s clients include Adobe, Databricks, and VMWare, among others.
• Qualified reportedly grew its team by 5x and achieved a 150% net revenue retention rate last year.
• The company experienced 400% year-over-year revenue growth.

Source: Qualified

Why does the market matter?

• The conversational intelligence market is expected to reach a value of $13.9B by 2025, growing at a CAGR of 21.9%, according to Markets and Markets.
• The rise of social platforms and advancements in AI technology have contributed to industry growth.

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