We outline the market outlook for virtual care in the healthcare industry — from investment trends, to leading companies, to recommendations for the players in the space.
What is virtual care?
Virtual care tools include synchronous telehealth and asynchronous and automated solutions, such as chatbot symptom checkers and digital therapeutics.
With Covid-19 changing healthcare providers’ view of virtual care, asynchronous virtual care vendors are finding the market to be more receptive. Asynchronous virtual care tools can drive more engagement, have a greater impact on long-term health, and relieve more pressure from providers than synchronous solutions, such as telehealth.
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Features & capabilities
Virtual care tools provide healthcare providers with several capabilities, including:
- Direct engagement between a patient and the healthcare provider
- Integrated billing and practice management platforms
- Navigation and scheduling of functionality
- Secure communication
- Virtual medication-assisted treatment
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